Our vacation was just absolutely fabulous. Thank you so much for arranging a wonderful 10 days in Italy. We had beautiful weather, great accommodations, amazing tour guides and tours, unbelievably delicious meals. The entire trip went smoothly. All of your tour guides were above and beyond. Giovanni, Angela, Todd and Andrea were pros and so passionate with there profession. Pam, Mark and I really enjoyed the ride from Rome to Florence with stops in Ovieto and Siena. The Brunello wine tour with Todd was a favorite, he is a true sommelier. We purchased wine and it has arrived in Naples. We will enjoy and reminisce our Italy vacation. I could go on and on, it was a dream vacation.
Your team, expertise, guidance and contacts made for a memory making vacation.
Mark and Maureen R.
We were lost in the Marriott maze and Pam was our life saver. She prepared, after much consultation, a marvelous trip to Barcelona, Madrid, and much more. She saved us money and lots of time by providing us with a safe, hassle-free and exciting vacation. Forever grateful!
Gayle and Glen K.
Redondo Beach, CA
The Danube River cruise was the best trip we have ever taken. The private guides you arranged in Budapest and Prague were the best.
Been meaning to send you a note to let you know how much Ernie and I enjoyed our trip to Spain and appreciate all your efforts. We're already talking about when can we go again. Many thanks for the expert planning and advice you did for us
We got back from Italy last night and I just wanted to thank you and your staff for arranging such a wonderful trip. Everything went pretty much to plan. All flights were on time. While I thought the private tour guides were a little pricey beforehand, they were all very good and well worth the money for the access and information that we were given. We would have missed so much without them.
We had a fabulous time in Paris and Florence. I only wish that we could have stayed longer. Both Angela and Todd were amazing. We definitely needed more time in Paris, but my heart is in Italy so I was glad that we had the extra time there. I'm ready to start planning again! Thanks so much for all of your help!
Thank you so much for an amazing trip to Hawaii for my parents 50th! We had such a wonderful time!!! I really appreciate all you and your team did to make this milestone occasion so special for my family!
Overall, the trip to Spain was a huge success from my perspective. We hadn't traveled internationally for a few years, so there were some things I had to refresh myself on, but we got the hang of things quickly. You and your fine staff were excellent with supporting us from start to finish, including my extremely stressful day the day before we left when I was juggling 3 or 4 major issues, not all trip related. Kaitlin, in particular, was so helpful and cheerful with quickly finding things out for me, as I recall, you were unavailable some of that day and she just jumped right in. I would and will have you plan more trips for us.
I am writing this on our flight home. It seemed a fitting time to express our thanks to you...a very special thanks...for helping us structure what was a fabulous trip to Italy! Of particular note were our three guides....Giovanni, Angela and Umberto. Each was special in their own way, and we left each one thinking how fortunate we were to have, over a short period of time, such a special and informed focus of places that otherwise would have seemed overwhelming in the scope opportunities each place afforded. We could not have been more pleased!
Your choices of places to stay we're also wonderful....and the order of our stays...bravissimo! Especially ending in the quiet, majestic area overlooking Barga.
Lastly, we again were so grateful for your "watching over us" on our delay out of Chicago and assisting with the revised connections. Eased our minds for sure.
We will truly cherish the memories made...and you making them possible!
Craig and Susie J.
Oklahoma City, OK
We're back - and it was all wonderful. Thank you for all you did to make it so. Every reservation went off without a hitch and we are most grateful for your attention
to detail and first-rate follow-up. I was also very conscious of the fact that even when you were away - or on overload - nothing slipped through the cracks. You really run a first-rate operation and we've passed your name on to our friends. I hope some of it pays off to someone so deserving.
Fort Lee, NJ
I just wanted to thank you and your team for making the arrangements for our recent trip. All of our flights and connections were just perfect. We loved our seats both coming and going to Europe and for the first time we had just the right layover so as not to miss our flight connection in Paris!! I was actually able to re-select my seats on the commuter flight from Venice to Paris to sit in the exit row.....no problem at all and no extra cost like in the states.
We are home and back to reality. You created a wonderful tour for us in Eastern Europe All 3 countries were incredible and we both learned so much. Our guides were ALL excellent. Thank you for making this trip a time for us to remember in years to come. We loved every minute you created for us. Hopefully, we'll be knocking on your door again soon:)
Thanks for ALL your help with this trip. You are a dream to work with!
Thank you so much for the first trip that you have organized for
us; we will certainly have you organize many more. The first class and
business class flights to Paris and the Marriott hotel stays definitely
maximized the value of our Marriott points. You have spoiled us and we
may never want to fly coach again. The 5 days at the Champs-Elysees
Marriott contributed to a fantastic sightseeing tour of Paris. We
enjoyed the 17 day France river cruise that you recommended with Avalon
so much that we are already planning our next one. And finally, the 3
days at the Monaco Marriott provided a very relaxing end to a wonderful
journey. Thank you for everything you did to make this a memorable trip
and we look forward to working with you in the future.
Don and Nancy F.
St. George, UT
Thank you so much for planning our UK vacation. We absolutely,
undoubtedly could not (and wouldn't want to) have planned this memorable
"Marriott vacation" without your help, guidance, suggestions, phone
calls, emails, etc, etc. You gave us 100% attention and we felt like we
were your only clients...you gave us the "Royal Treatment" and look
forward to our next vacation.
Marleen and Stuart H.
Palm Beach Gardens, FL
We had been struggling to get the most out of our Marriott
timeshares, until we were introduced to Pam Keystone. She has fantastic
inside knowledge of Marriott and Interval International and knows how
to get the most out of their systems. We had not been able to get into
our Marriott Mountainside week for March 2010. Within two weeks of
signing up with Pam and taking advantage of her strategies, we were
booked! Pam has also recommended and helped us purchase an inexpensive
additional Marriott week, so that we will not have this problem in
future years. Pam is helping us see the world, much more easily
and more cost efficiently than we ever thought possible. She is a
fabulous resource and critical to our vacation planning success.
Harry and Joanne D.
"We met with Pam last February while vacationing in Scottsdale. It
took us about three minutes to know that her services were for us. I was
always struggling with "the system". Her knowledge, professionalism and
attention to detail are amazing. Just recently we decided to trade a
week of our time to Aruba. Pam took care of the request for us and in
less than 3 weeks we were confirmed. We look forward to many more
vacations arranged by Pam in the future. "Ownership Simplified" is an
understatement when it comes to Pam and The Art of Vacationing."
Ava and Allen Z.
"Kudos to your website. It is very professional and contains so
much great information. I know it was taking you a long time to complete
it but it seems very well worth it. I know I will be using it often."
Louise and Keith S.
Cedar Falls, IA
"As you know, we have been Marriott owners for over five years.
During this time we have never ventured successfully using the exchange
system until we met with your expertise. Come this spring we will be
fulfilling a dream come true as you have helped us plan our trip to
Hawaii. You have arranged the complete trip for us incorporating our
airline miles, Marriott points and the Interval trade."
Del and Sue C.
"We are fortunate that Pam Keystone has come into our lives and we
now consult with her for all of our vacation planning. Her advice helps
us to navigate the maze of timeshare information which is often
overwhelming. Pam is a consummate professional who is not only
knowledgeable but is dedicated and sensible in her approach."
Margery and Stan K.
"Pam Keystone's extensive knowledge, experience and resources
provide valuable information, as well as cost savings for her clientele.
Her organizational skills, high standards and excellent service could
benefit even the most experienced timeshare owner. The Art of
Vacationing truly is "Ownership Simplified"."
Vicki and Stephen B.
"Pam's The Art of Vacationing took the worry and frustration out of
our trying to cobble together our Marriott Reward Points and airline
Frequent Flyer miles for a wonderful trip to Paris. Pam was able to get
us a week at Marriott's Champs Elysees property and the Frequent
Flyer miles to get us there WHEN the room was available, no mean feat.
And she did so on relatively short notice. We had a great time in Paris
and didn't have to worry about the travel details."
Mike and Phyllis R.
"I have been exploring on your Art of Vacationing website and it is
amazing. Being educated in the 20th century, my computer skills are not
above the norm but your website is very friendly to the user."
Craig and Georgia K.
"When we decided to plan our trip to Portugal and Majorca for 2009,
it was obvious that we needed some help. We had points from 3
companies, plus Marriott reward points and timeshare weeks. Fortunately
for us, we knew Pam and asked her for some help. We now have a totally
planned, month long vacation, including plane, hotel and car
reservations.....all handled by "The Art of Vacationing". We recommend
her company if you want a complete trouble free package."
Ginny and Jack S.
West Chester, PA
"Dreaming about upcoming vacations is always fun. Then the
frustrating tedium of transferring points, black out dates, rules and
regulations, innumerable contacts... the fun is gone. Thanks so much,
Pam, for listening to our dreams, and then doing the hard part, so we
could anticipate the fun."
Dave and Brenda G.
"WE WILL BE BACK! Our experience with Pam's planning for our
vacation to Tokyo and back via our home resort, Canyon Villas at Desert
Ridge was fast, easy, and first rate. We were extremely frustrated
novice vacation planners. We thought we knew what we were doing to use
our Marriott points, but guess not. We will be flying business class to
Tokyo, Phoenix then back to Wisconsin, carefree, because of Pam. Thank
Tim and Nedra C.
"Pam has taken the octopus system of Marriott timeshare ownership
to a level of simplistic vacationing. She presents all of your options,
quickly with the knowledge of the good, the bad, and the ugly. Nice job
"I wanted to drop you a note to thank you for getting our Florida
vacation arranged; things around here begin to look even more bleak
about the middle of February. Also, Beverly and I want you to know how
pleased we are with your concept and your service. Any one who has
tried to wade thru the Marriott/Interval morass should be more than
happy to have you take care of them for your most reasonable cost.
Thanks again for everything."
Ed and Beverly M.
"We have found Pam Keystone to be an invaluable resource as we have
dealt with a number of complex time share issues. She is
knowledgeable, thorough, responsive and easy to relate to. Working with
her has taken much of the hassle out of vacation planning as well as
saving us time and money."
Dave and Jan R.
"I found Pam's comments to owners questions to be very objective and helpful. It is obvious she is an expert on the new program and tries to lead people in the right direction. I sense she is not a real strong believer in the program, but does see some
benefits. I find the sales people from Marriott almost trying to scare you into buying more points or your current ownership will not be a valuable. I do not agree with this. Pam thanks for your insight."
"Flights, trains, guides, fabulous hotels - Pam helped us with it all. Our trip to Italy was a trip of a lifetime and we are very grateful to Pam for her guidance and assistance. We are looking forward to our next adventure in May- a river cruise in Provence."
Judy and Stephen A.
"I am not sure where to start. We had bought our time share with Pam, so we knew we could trust her to make our trip-of-a-lifetime happen to the South Pacific. She made everything go so smoothly from the time we left our home until we got back. I even told
her that she ordered the best weather:). We had taken a 30 day cruise & our room location was just perfect for us. We also loved our first class seats on the plane. We had used some of our Marriott points which saved us a lot of money. We will definitely
plan our next trip with Pam and would recommend Pam to any one looking to have less stress in their traveling plans."
"Pam is a life saver ... we were caught in the floods this summer in Eastern Europe threatening our idyllic 25th Anniversary cruise from Prague to Budapest. Not only was she available 24/7 to help us navigate the changes to our trip, she ensured our interests were well represented with the cruise line company so we could just relax. She recommended the best private guides in both Prague and Budapest adding a personal dimension to our trip we were not expecting. Thanks so much, Pam!"
"I wanted to share with you our Italy trip experience. Rome was fantastic - the hotel and Giovanni were both A+. Tuscany again was absolutely top notch with Pennuccia and the "barn". A+ again. The accommodations in Florence were also lovely and I'd give them an A. Angela made the Florence part wonderful and we loved her. You did a spectacular job for us and we will definitely use you again for future European travel."
Las Vegas, NV
"We had a wonderful trip to Italy. Let me say how much we appreciate your service. Yes, I know you are paid, but if I had planned this myself it would have been a much less enjoyable trip. Your advice was sound, and you were very patient with us."
Las Vegas, NV